Return Policy

At Craftique Decor, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we offer a simple and clear return process.

📦 30-Day Return Window

We accept returns within 30 days from the date of delivery. After this period, we are unable to offer a refund or exchange.

🔁 Return Conditions

To be eligible for a return:

Item must be unused, unwashed, and in original condition

Must be returned in the original packaging

A receipt or proof of purchase (e.g., order number) is required

❗Items Not Eligible for Return:

Final sale, clearance, or promotional items

Customized or personalized products

Items damaged due to customer misuse

✅ Defective vs. Non-Defective Returns

Defective/Damaged/Wrong Items: You will receive a full refund or replacement at no extra cost. Please notify us within 7 days of delivery with photos of the issue.

Non-Defective Items: If you change your mind or no longer want the product, you are responsible for return shipping costs.

📧 How to Start a Return

Email us at support@craftiquedecor.shop with the following:

Your order number

Reason for return

Photos (if item is defective/damaged)

We will respond within 24 business hours with return instructions.

🚚 Return Shipping

Return shipping costs are the buyer's responsibility unless the item is defective or incorrect

Use a trackable shipping method to ensure safe delivery

💳 Refund Timeline

Once we receive and inspect the item:

A confirmation email will be sent

Refunds are processed to your original payment method within 5–7 business days

If you haven’t received your refund, check with your bank or payment provider before contacting us.

📞 Contact Us

If you need further assistance:

Email: support@craftiquedecor.shop

Phone: (356) 445-6455

Address: 45 K Gould St Ste R, Sheridan, WY 82801

Thank you for shopping with Craftique Decor.